GREY SCREEN WHEN MAKING A DONATION:

If your browser is set to “block third party cookies”, you will not be able access the online donations page. You’ll likely have issues with other websites, as well. This same problem can occur if you’re using your browser in “incognito” or “private” mode, which has the same effect. To change the settings on your browser, follow the steps that correspond to the browser you’re using.                                                                                      

Chrome:

1. When Chrome is open, click on the ellipses menu (three vertical dots) in the top right corner.
2. Click on “Settings” within the menu.
3. Click on “Privacy and security” in the tab on the left side.
4. Select either “Allow all cookies” or “Block third-party cookies in incognito”. (Do not select “Block third-party cookies.)

Edge:

1. When Edge is open, click on the ellipses menu (…) in the top right corner.
2. Click on “Settings” within the menu.
3. Click on “Cookies and site permissions” in the tab on the left side.
4. Ensure “Block third-party cookies” is turned off.

Safari:

1. When Safari is open, click on “Safari” in the menu in the top left corner.
2. Click on “Preferences” within the menu.
3. Click on the “Privacy” tab.
4. Ensure “Block all cookies” is unchecked.

If the above instructions did not fix the problem for you, it may be a new issue we’re not aware of. Let me know which browser you’re using and we will investigate further.